Powered by Smartsupp

Advisor

FAQ

FAQ

Do you have questions about our pearl jewelry, orders, or pearl care? Most answers are just a click away with our virtual assistant Pearla, available in the chat at the bottom right corner of the page. If you prefer to explore everything in detail, we’ve prepared an overview of the most frequently asked questions and answers.


How to care for your pearl jewellery

How to care for your pearl jewellery

Do you care for your pearl jewellery in the right way? Read on for good advice on how to treat your pearls so that they last as good as new for as long as possible.


How to clean blackened silver

How to clean blackened silver

Everyone has to deal with blackened silver in their jewellery sooner or later. How to do it, what are the best procedures and methods for cleaning oxidized silver?


How to find your ring size

How to find your ring size

How to find your ring size. How to measure your ring size at home. A chart of commonly used sizes and their conversion to ring diameter and other international sizing systems.


How to find out the bracelet size

How to find out the bracelet size

Here you will find out how to correctly calculate the circumference of your hand to the inner diameter of the bracelet. Simple elementary school math that most of us have forgotten.


How to tell a fake pearl from a real one

How to tell a fake pearl from a real one

Have you decided to gift someone close to you with a beautiful pearl jewel? Congratulations on your decision, it was the right choice. Do you know how to distinguish jewelry with real freshwater or sea pearls from fake or cheap shell pearls?


What to Look Out for When Buying Pearl Jewellery – Expert Tips

What to Look Out for When Buying Pearl Jewellery – Expert Tips

For centuries, pearls have been a symbol of femininity, purity and timeless elegance. Choosing the right pearl jewellery, however, is not always easy. Each pearl is unique – with its own origin, colour, shape and lustre. Here’s how to recognise genuine pearls, avoid imitations, and why it’s best to buy from pearl specialists.


Pearl Quality Evaluation

Pearl Quality Evaluation

The beauty of pearls lies in their quality. In this guide, we explain the criteria by which pearls are evaluated and the different quality levels – from basic grades to the rare Aurora TEN-NYO pearls, which represent the absolute top class.


What is sterling silver

What is sterling silver

An often used term when selling jewellery is Sterling silver or 925 silver, but do you know what it means?

%s ...
%s
%image %title %code %s
%s