Contact & customer support

As a European brand, Buka Jewelry is committed to transparent operations, quality and personal responsibility, which are reflected in the company’s ethical principles.

If you have any questions regarding orders, our jewelry or services, our customer support team will be happy to assist you.

Email:
[email protected]
We usually respond within 1 business day.

Phone:
+420 222 521 250

Online chat:
We respond instantly via an AI assistant that can resolve most customer inquiries.
Questions that require personal assistance are forwarded to our team and answered during business hours.

Business inquiries & cooperation

For business inquiries, media requests or cooperation, please contact the owner directly:

Pavla Jarmarová
Owner – Buka Jewelry
Email: [email protected]

Company details & returns address (EU)

Buka Jewelry, s.r.o.
Ke Stírce 338/51
182 00 Prague 8
Czech Republic (EU)
VAT: CZ04909577
D-U-N-S: 367145285

Responsible person: Pavla Jarmarová

This address applies to business correspondence, returns and complaints.

Showroom & atelier in Prague

Our showroom and atelier are located in Prague, where our jewelry is designed, inspected and presented.

About Buka Jewelry

We are a European jewelry brand based in the Czech Republic, providing customer support in multiple languages.  As an owner-led company, we place strong emphasis on quality, transparency and personal customer service.