Terms and conditions of use
These terms and conditions and the website have been translated into other languages, but the Czech version is the original and legally binding. All other language versions are translations for informational purposes only. If there is a discrepancy between the original Czech terms and conditions and any other translation, the original Czech version of the terms and conditions shall prevail.
1. INTRODUCTORY PROVISIONS
1.1. These terms and conditions (hereinafter referred to as the "terms and conditions") of the seller of jewellery under the Buka Jewelry® brand, represented by:
- the commercial company Buka Jewelry, s.r.o., which is a manufacturer and importer of jewellery, the owner of the registered trademark Buka Jewelry® and which is also the operator of an online store via the website (hereinafter referred to as the "store web interface") located at www.buka.cz and its international versions (hereinafter referred to as the "website") and the seller of jewellery in a brick-and-mortar store at Ke Stírce 338/51, 182 00, Prague 8, Czech Republic, identification number: 04909577, VAT number: CZ04909577, registered in the Commercial Register maintained by the Registry Court in Prague, Section C, File 255520. The seller is a value added tax payer in the Czech Republic. (hereinafter referred to as the "seller")
These terms and conditions govern, in accordance with the provisions of Section 1751(1) of Act No. 89/2012 Coll., the Civil Code (hereinafter referred to as the "Civil Code"), the mutual rights and obligations of the contracting parties arising in connection with or on the basis of a purchase contract (hereinafter referred to as the "Purchase Contract") concluded between the Seller and another natural person (hereinafter referred to as the "Buyer") through the Seller's online store.
1.2. The Terms and Conditions do not apply to cases where the person who intends to purchase goods from the Seller is a legal entity or a person who acts when ordering goods within the scope of their business activities or within the scope of their independent professional practice.
1.3. Provisions deviating from the Terms and Conditions may be agreed in the purchase contract. Deviating provisions in the purchase contract take precedence over the provisions of the Terms and Conditions.
1.4. The provisions of the Terms and Conditions are an integral part of the purchase contract. The purchase contract and Terms and Conditions are written in Czech. The purchase contract may be concluded in Czech. These Terms and Conditions and the website have been translated into other languages, but the Czech version is the original and legally binding. All other language versions are translations for informational purposes only. If there is a conflict between the original Czech terms and conditions and any other translation, the original Czech version of the terms and conditions shall prevail.
1.5. The seller may amend or supplement the wording of the terms and conditions. This provision does not affect the rights and obligations arising during the period of validity of the previous version of the terms and conditions.
1.6. The Buka Jewelry® trademark is a registered trademark in the EU, and only companies that represent this trademark and are expressly mentioned in paragraph 1.1. of these terms and conditions have the right to use it.
1.7. Under the Buka Jewelry® trademark, the seller sells goods such as jewellery, gift packaging, jewellery components and also provides services related to the transport of goods, repairs, cleaning and custom-made jewellery.
2. USER ACCOUNT
2.1. Based on the buyer's registration on the website, the buyer can access their user interface. From their user interface, the buyer can place orders for goods (hereinafter referred to as the "user account"). If the web interface of the store allows it, the buyer can also place orders for goods without registration directly from the web interface of the store.
2.2. When registering on the website and ordering goods, the buyer is obliged to provide all information correctly and truthfully. The buyer is obliged to update the information provided in the user account in the event of any changes. The information provided by the buyer in the user account and when ordering goods is considered correct by the seller.
2.3. Access to the user account is secured by a username and password. The buyer is obliged to maintain confidentiality regarding the information necessary to access their user account.
2.4. The buyer is not entitled to allow third parties to use their user account.
2.5. The seller may cancel the user account, especially if the buyer has not used their user account for more than 365 days, or if the buyer violates their obligations under the purchase contract (including the terms and conditions).
2.6. The Buyer acknowledges that the user account may not be available continuously, in particular with regard to the necessary maintenance of the Seller's hardware and software equipment or the necessary maintenance of third-party hardware and software equipment.
3. CONCLUSION OF THE PURCHASE CONTRACT
3.1. All presentations of goods placed on the web interface of the store are for informational purposes only, and the seller is not obliged to conclude a purchase contract for these goods. The provisions of Section 1732(2) of the Civil Code of the Czech Republic shall not apply.
3.2. The web interface of the store contains information about the goods, including the prices of individual goods and the costs of returning the goods if, due to their nature, they cannot be returned by regular mail. The prices of goods are listed including value added tax and all related fees. The prices of goods remain valid for as long as they are displayed on the web interface of the store. The prices of goods are/are not adjusted to the buyer based on automated decision-making. This provision does not limit the seller's ability to conclude a purchase contract under individually negotiated terms.
3.3. The store's web interface also contains information about the costs associated with packaging and delivery of goods, and about the method and time of delivery of goods. Information about the costs associated with packaging and delivery of goods listed in the store's web interface applies only in cases where the goods are delivered within the territory of the Czech Republic, Slovakia, Hungary, Romania, Poland, Germany, and Austria. In cases where the seller offers free delivery of goods, the buyer's right to free delivery of goods is conditional upon payment of the minimum total purchase price of the delivered goods as specified in the store's web interface. In the event of a partial withdrawal from the purchase contract by the buyer and the total purchase price of the goods for which the buyer has not withdrawn from the contract does not reach the minimum amount required for the right to free shipping according to the previous sentence, the buyer's right to free shipping expires and the buyer is obliged to pay the seller for the shipping of the goods.
3.4. To order goods, the buyer shall fill in the order form on the store's website. The order form contains, in particular, information about:
3.4.1. the goods ordered (the buyer "places" the goods ordered in the electronic shopping basket of the store's web interface),
3.4.2. the method of payment of the purchase price of the goods, details of the required method of delivery of the ordered goods, and
3.4.3. information about the costs associated with the delivery of the goods (hereinafter collectively referred to as the "order").
3.5. Before sending the order to the seller, the buyer is allowed to check and change the details entered in the order, including the possibility for the buyer to identify and correct errors made when entering data into the order. The buyer sends the order to the seller by clicking on the "Send order" button. The information provided in the order is considered correct by the seller. Immediately after receiving the order, the seller will confirm its receipt to the buyer by email to the buyer's email address provided in the user interface or in the order (hereinafter referred to as the "buyer's email address").
3.6. Depending on the nature of the order (quantity of goods, purchase price, estimated shipping costs), the seller is always entitled to ask the buyer for additional confirmation of the order (e.g. in writing or by telephone).
3.7. The contractual relationship between the Seller and the Buyer arises upon delivery of the order acceptance, which is sent by the Seller to the Buyer by e-mail to the Buyer's e-mail address.
3.8. The buyer agrees to the use of means of distance communication when concluding the purchase contract. The costs incurred by the buyer when using means of distance communication in connection with the conclusion of the purchase contract (costs of internet connection, costs of telephone calls) shall be borne by the buyer, and these costs do not differ from the basic rate.
3.9. If the Buyer is a wholesale customer and partner of the Seller and receives a list of goods from the Seller in digital form, the Buyer is obliged to update the received data, which it publishes on its website (e-shop, website, or elsewhere) at least once a day. The Seller undertakes to transmit only online data in the data channel, i.e. all changes made will be reflected in the data channel (feed) immediately after they are changed on the Seller's website. The wholesale customer concludes a purchase contract with the Seller in accordance with point 3 of this contract and pays the price that is available to them on the portal's web interface. If there are any discrepancies between the received data and the information provided on the portal's web interface (prices, images, product parameters), the information provided on the portal's web interface shall always prevail.
4. PRICE OF GOODS AND PAYMENT TERMS
4.1. The buyer may pay the seller the price of the goods and any costs associated with the delivery of the goods under the purchase agreement in the following ways:
in cash on delivery at the location specified by the buyer in the order;
– in cash on delivery at the location specified by the buyer in the order;
– by bank transfer to the seller's account specified in the order or invoice (hereinafter referred to as the "seller's account");
– by bank transfer via a payment system;
– by bank transfer using a payment card.
4.2. Together with the purchase price, the buyer is also obliged to pay the seller the costs associated with packaging and delivery of the goods in the agreed amount. Unless expressly stated otherwise, the purchase price also includes the costs associated with the delivery of the goods.
4.3. The seller does not require the buyer to make an advance payment or other similar payment. This does not affect the provisions of Article 4.6 of the Terms and Conditions regarding the obligation to pay the purchase price of the goods in advance.
4.4. In the case of cash payment or cash on delivery, the purchase price is payable upon receipt of the goods. In the case of cashless payment, the purchase price is payable within seven days of the conclusion of the purchase contract.
4.5. In the case of cashless payment, the buyer is obliged to pay the purchase price of the goods together with the variable payment symbol. In the case of cashless payment, the buyer's obligation to pay the purchase price is fulfilled at the moment the relevant amount is credited to the seller's account.
4.6. The seller is entitled, especially if the buyer does not provide additional confirmation of the order (Article 3.6), to demand payment of the full purchase price before sending the goods to the buyer. The provisions of Section 2119(1) of the Civil Code shall not apply.
4.7. Any discounts on the price of goods provided by the seller to the buyer cannot be combined.
4.8. If it is customary in business relations or if it is stipulated by generally binding legal regulations, the seller shall issue a tax document – invoice to the buyer for payments made on the basis of the purchase contract. The seller shall issue the tax document – invoice to the buyer after payment of the price of the goods and send it in electronic form to the buyer's email address.
5. WITHDRAWAL FROM THE PURCHASE CONTRACT
5.1. The buyer acknowledges that, pursuant to the provisions of Section 1837 of the Civil Code, it is not possible to withdraw from a purchase contract for the delivery of, among other things:
5.1.1. goods manufactured according to the buyer's requirements or tailored to their personal needs,
5.1.2. goods that are subject to rapid deterioration or goods with a short shelf life, as well as goods that, due to their nature, have been irrevocably mixed with other goods after delivery,
5.1.3. goods in sealed packaging which, for health or hygiene reasons, are not suitable for return after the buyer has broken the seal, and
5.1.4. audio or video recordings or computer programmes in sealed packaging, if the buyer has broken the seal.
5.2. Unless it is a case referred to in Article 5.1 of the Terms and Conditions or another case where it is not possible to withdraw from the purchase contract, the buyer has the right to withdraw from the purchase contract in accordance with the provisions of Section 1829 (1) and (2) of the Civil Code within fourteen (14) days from the date on which the buyer or a third party designated by the buyer, other than the carrier, takes delivery of the goods, or:
5.2.1. the last item of goods, if the buyer orders multiple items of goods in a single order that are delivered separately,
5.2.2. the last item or part of a delivery of goods consisting of several items or parts, or
5.2.3. the first delivery of goods, if the contract provides for regular delivery of goods for an agreed period.
5.3. Withdrawal from the purchase contract must be sent to the seller within the period specified in Article 5.2 of the Terms and Conditions. To withdraw from the purchase contract, the buyer may use the sample form provided by the seller, which forms an annex to the Terms and Conditions. The buyer may send the withdrawal from the purchase contract to, among other places, the address of the seller's place of business or to the seller's e-mail address odstoupeni@buka.cz. Below on this page you will find a sample withdrawal form.
5.4. In the event of withdrawal from the purchase contract, the purchase contract is cancelled from the outset. The buyer shall send or hand over the goods to the seller without undue delay, no later than fourteen (14) days from withdrawal from the contract, unless the seller has offered to collect the goods themselves. The deadline specified in the previous sentence shall be deemed to have been met if the buyer sends the goods before its expiry. If the buyer withdraws from the purchase contract, the buyer shall bear the costs associated with returning the goods to the seller, even if the goods cannot be returned by normal postal means due to their nature.
5.5. In the event of withdrawal from the purchase contract pursuant to Article 5.2 of the Terms and Conditions, the seller shall return the funds received from the buyer within fourteen (14) days of the buyer's withdrawal from the purchase contract, in the same manner as the seller received them from the buyer. The seller is also entitled to return the performance provided by the buyer upon return of the goods by the buyer or in another manner, if the buyer agrees and no additional costs are incurred by the buyer. If the buyer withdraws from the purchase contract, the seller is not obliged to return the funds received to the buyer before the seller receives the goods or before the buyer proves to the seller that the goods have been sent back, whichever occurs first.
5.6. The seller is entitled to unilaterally set off the claim for compensation for damage to the goods against the buyer's claim for a refund of the purchase price.
5.7. In cases where the buyer has the right to withdraw from the purchase contract in accordance with the provisions of Section 1829(1) of the Civil Code, the seller is also entitled to withdraw from the purchase contract at any time until the goods are taken over by the buyer. In such a case, the seller shall return the purchase price to the buyer without undue delay, by bank transfer to the account specified by the buyer.
5.8. If a gift is provided to the buyer together with the goods, the gift agreement between the seller and the buyer is concluded with the condition that if the buyer withdraws from the purchase contract, the gift agreement regarding such a gift shall cease to be effective and the buyer shall be obliged to return the provided gift to the seller together with the goods.
6. TRANSPORT AND DELIVERY OF GOODS
6.1. If the method of transport is agreed upon based on a special request by the buyer, the buyer bears the risk and any additional costs associated with this method of transport.
6.2. If, according to the purchase contract, the seller is obliged to deliver the goods to the place specified by the buyer in the order, the buyer is obliged to take delivery of the goods upon delivery.
6.3. If, for reasons on the part of the buyer, the goods must be delivered repeatedly or in a manner other than that specified in the order, the buyer shall be obliged to pay the costs associated with the repeated delivery of the goods or the costs associated with another method of delivery.
6.4. Upon receipt of the goods from the carrier, the buyer is obliged to check the integrity of the packaging of the goods and, in the event of any defects, to notify the carrier immediately. If the packaging is found to be damaged, indicating unauthorised access to the shipment, the buyer is not obliged to accept the shipment from the carrier.
6.5. Other rights and obligations of the parties during the transport of goods may be governed by the seller's special delivery terms, if issued by the seller.
7. RIGHTS ARISING FROM DEFECTIVE PERFORMANCE
7.1. The rights and obligations of the contracting parties regarding rights arising from defective performance are governed by the relevant generally binding legal regulations (in particular the provisions of Sections 1914 to 1925, Sections 2099 to 2117 and Sections 2161 to 2174b of the Civil Code and Act No. 634/1992 Coll., on consumer protection, as amended).
7.2. If the subject of the purchase is a tangible movable item that is connected to digital content or a digital content service in such a way that it could not perform its functions without them (hereinafter referred to as an "item with digital properties"), the provisions regarding the seller's liability for defects shall also apply to the provision of digital content or a digital content service, even if it is provided by a third party. This shall not apply if it is clear from the content of the purchase contract and the nature of the item that they are provided separately.
7.3. The seller is liable to the buyer for the item being free of defects upon delivery. In particular, the seller is liable to the buyer that the item:
7.3.1. corresponds to the agreed description, type and quantity, as well as quality, functionality, compatibility, interoperability and other agreed characteristics,
7.3.2. is suitable for the purpose for which the Buyer requires it and to which the Seller has agreed, and
7.3.3. is delivered with the agreed accessories and instructions for use, including assembly or installation instructions.
7.4. The seller is liable to the buyer that, in addition to the agreed characteristics:
7.4.1. the item is fit for the purpose for which items of this type are normally used, taking into account the rights of third parties, legal regulations, technical standards or codes of conduct for the industry, if there are no technical standards,
7.4.2. the item corresponds in quantity, quality and other characteristics, including durability, functionality, compatibility and safety, to the usual characteristics of items of the same type that the buyer can reasonably expect, also with regard to public statements made by the seller or another person in the same contractual chain, in particular by advertising or labelling, unless the seller proves that he was not aware of it or that at the time of conclusion of the purchase contract it was regulated in at least a comparable manner as it was made, or that it could not have influenced the decision to purchase,
7.4.3. the item is delivered with accessories, including packaging, assembly instructions and other instructions for use that the buyer can reasonably expect, and
7.4.4. the item corresponds in quality or design to a sample or model that the seller provided to the buyer before the conclusion of the purchase contract.
7.5. The provisions of Article 7.4 of the Terms and Conditions shall not apply if the seller specifically notified the buyer prior to the conclusion of the purchase contract that certain characteristics of the item differ and the buyer expressly agreed to this when concluding the purchase contract.
7.6. The seller is also liable to the buyer for defects caused by incorrect assembly or installation carried out by the seller or under the seller's responsibility in accordance with the purchase contract. This also applies if the assembly or installation was carried out by the buyer and the defect arose as a result of a deficiency in the instructions provided by the seller or the provider of digital content or digital content services, in the case of goods with digital characteristics.
7.7. If a defect becomes apparent within one year of receipt, the item is deemed to have been defective at the time of receipt, unless the nature of the item or defect precludes this. This period does not run for the time during which the buyer cannot use the item, if they have justifiably complained about the defect.
7.8. If the subject of the purchase is an item with digital characteristics, the seller shall ensure that the agreed updates to the digital content or digital content services are provided to the buyer. In addition to the agreed updates, the seller shall ensure that the buyer is provided with updates that are necessary for the item to retain the characteristics specified in Articles 7.3 and 7.4 of the Terms and Conditions after acceptance, and that the buyer is notified of their availability
7.8.1. for a period of two years if, according to the purchase contract, the digital content or digital content service is to be provided continuously for a certain period of time, and if provision for a period longer than two years has been agreed, for the entire period,
7.8.2. for as long as the buyer can reasonably expect, if the digital content or digital content service is to be provided on a one-off basis under the purchase contract; this shall be assessed according to the type and purpose of the item, the nature of the digital content or digital content service, and taking into account the circumstances at the time of conclusion of the purchase contract and the nature of the obligation.
7.9. The provisions of Article 7.8 of the Terms and Conditions shall not apply if the seller specifically notified the buyer prior to the conclusion of the purchase contract that updates would not be provided and the buyer expressly agreed to this when concluding the purchase contract.
7.10. If the buyer has not performed the update within a reasonable time, they shall not have any rights arising from a defect that arose solely as a result of the failure to perform the update. This shall not apply if the buyer was not notified of the update or the consequences of not performing it, or if they did not perform the update or performed it incorrectly due to a deficiency in the instructions. If, according to the purchase contract, digital content or a digital content service is to be provided continuously for a certain period of time and a defect manifests itself or occurs during the period specified in Articles 7.8.1 and 7.8.2 of the Terms and Conditions, the digital content or digital content service shall be deemed to have been provided defectively.
7.11. The buyer may complain about a defect that manifests itself in the item within two years of receipt. If the subject of the purchase is an item with digital properties and if, according to the purchase contract, the digital content or digital content service is to be provided continuously for a certain period of time, the buyer may complain about a defect that occurs or manifests itself within two years of receipt. If the performance is to be provided for a period longer than two years, the buyer has the right to complain about a defect that occurs or manifests itself during this period. If the buyer has justifiably complained to the seller about a defect, the period for complaining about the defect does not run for the period during which the buyer cannot use the item.
7.12. If the item has a defect, the buyer may request its removal. At their discretion, they may request the delivery of a new item without a defect or the repair of the item, unless the chosen method of removing the defect is impossible or disproportionately costly compared to the other; this shall be assessed in particular with regard to the significance of the defect, the value that the item would have without the defect, and whether the defect can be removed by the other method without significant difficulties for the buyer. The seller may refuse to remedy the defect if it is impossible or disproportionately costly, in particular with regard to the significance of the defect and the value that the item would have without the defect.
7.13. The seller shall remove the defect within a reasonable time after it has been reported, so as not to cause significant difficulties for the buyer, taking into account the nature of the item and the purpose for which the buyer purchased it. The seller shall take over the item at its own expense in order to remedy the defect. If this requires the disassembly of the item, which was assembled in accordance with the nature and purpose of the item before the defect became apparent, the seller shall disassemble the defective item and assemble the repaired or new item, or shall reimburse the costs associated therewith.
7.14. The buyer may request a reasonable discount or withdraw from the purchase contract if:
7.14.1. the seller has refused to remedy the defect or has not remedied it in accordance with Article 7.13 of the Terms and Conditions,
7.14.2. the defect recurs,
7.14.3. the defect constitutes a material breach of the purchase contract, or
7.14.4. it is clear from the seller's statement or from the circumstances that the defect will not be remedied within a reasonable time or without significant difficulties for the buyer.
7.15. If the defect in the item is insignificant, the buyer cannot withdraw from the purchase contract (within the meaning of Article 7.14 of the Terms and Conditions); the defect in the item is not considered insignificant. If the buyer withdraws from the purchase contract, the seller shall return the purchase price to the buyer without undue delay after receiving the item or after the buyer proves that the item has been sent.
7.16. The defect may be reported to the seller from whom the item was purchased. However, if another person is designated to perform the repair, who is located at the seller's premises or at a location closer to the buyer, the buyer shall report the defect to the person designated to perform the repair.
7.17. Except in cases where another person is designated to perform the repair, the seller is obliged to accept the complaint at any establishment where it is possible to accept complaints with regard to the range of products sold or services provided, or at its registered office. When a complaint is made, the seller is obliged to issue the buyer with written confirmation stating the date on which the buyer made the complaint, its content, the method of handling the complaint requested by the buyer and the buyer's contact details for the purpose of providing information on the handling of the complaint. This obligation also applies to other persons designated to carry out the repair.
7.18. Complaints, including the removal of defects, must be resolved and the buyer must be informed of this no later than thirty (30) days from the date of filing the complaint, unless the seller and the buyer agree on a longer period. If the subject of the obligation is the provision of digital content, including digital content delivered on a tangible medium, or a digital content service, the complaint must be handled within a reasonable time, taking into account the nature of the digital content or digital content service and the purpose for which the buyer requested it.
7.19. After the expiry of the period specified in Article 7.18 of the Terms and Conditions, the buyer may withdraw from the purchase contract or request a reasonable discount.
7.20. The seller is obliged to issue the buyer with confirmation of the date and method of handling the complaint, including confirmation of the repair and its duration, or a written justification for rejecting the complaint. This obligation also applies to other persons designated to carry out the repair.
7.21. The buyer may specifically exercise their rights arising from liability for defects in goods in person at Ke Stírce 338/51, 18200, Prague 8, by telephone on +420222521251 or by email at adreseeshop@buka.cz.
7.22. Anyone who has a right arising from defective performance is also entitled to reimbursement of costs reasonably incurred in exercising this right. However, if the buyer does not exercise the right to reimbursement within one month after the expiry of the period in which the defect must be reported, the court will not grant the right if the seller objects that the right to reimbursement was not exercised in time.
7.23. Other rights and obligations of the parties related to the seller's liability for defects may be governed by the seller's complaint procedure.
7.24. The seller or another person may also provide the buyer with a quality guarantee beyond the scope of their statutory rights arising from defective performance.
8. OTHER RIGHTS AND OBLIGATIONS OF THE CONTRACTING PARTIES
8.1. The Buyer acquires ownership of the goods upon payment of the full purchase price of the goods.
8.2. The Seller is not bound by any codes of conduct in relation to the Buyer within the meaning of Section 1826(1)(e) of the Civil Code.
8.3. The Seller handles consumer complaints via email. Complaints can be sent to the Seller's email address. The Seller will send information about the handling of the Buyer's complaint to the Buyer's email address. The Seller has not established any other rules for handling complaints.
8.4. The Czech Trade Inspection Authority, with its registered office at Štěpánská 567/15, 120 00 Prague 2, ID No.: 000 20 869, website: https://adr.coi.cz/cs, is competent for the out-of-court settlement of consumer disputes arising from the purchase contract. The online dispute resolution platform located at http://ec.europa.eu/consumers/odr can be used to resolve disputes between the seller and the buyer arising from the purchase contract.
8.5. The European Consumer Centre Czech Republic, with its registered office at Štěpánská 567/15, 120 00 Prague 2, website: http://www.evropskyspotrebitel.cz, is the contact point pursuant to Regulation (EU) No. 524/2013 of the European Parliament and of the Council (EU) No. 524/2013 of 21 May 2013 on online dispute resolution for consumer disputes and amending Regulation (EC) No. 2006/2004 and Directive 2009/22/EC (Regulation on online dispute resolution for consumer disputes).
8.6. The Seller is authorised to sell goods on the basis of a trade licence. Trade inspections are carried out by the relevant trade licensing office within its jurisdiction. Supervision of personal data protection is carried out by the Office for Personal Data Protection. The Czech Trade Inspection Authority supervises, among other things, compliance with Act No. 634/1992 Coll. on consumer protection, as amended, within a defined scope.
8.7. The buyer hereby assumes the risk of a change in circumstances within the meaning of Section 1765(2) of the Civil Code.
9. PROTECTION OF PERSONAL DATA
9.1. The Seller fulfils its information obligation towards the Buyer within the meaning of Article 13 of Regulation (EU) 2016/679 of the European Parliament and of the Council on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation) (hereinafter referred to as the "GDPR") relating to the processing of the buyer's personal data for the purposes of performing the purchase contract, for the purposes of negotiating the purchase contract and for the purposes of fulfilling the seller's public law obligations, the seller fulfils through a separate document.
10. SENDING COMMERCIAL COMMUNICATIONS AND STORING COOKIES
10.1. The buyer agrees to the sending of information related to the goods, services or business of the seller to the buyer's email address and further agrees to the sending of commercial communications by the seller to the buyer's email address. The Seller fulfils its information obligation towards the Buyer within the meaning of Article 13 of the GDPR relating to the processing of the Buyer's personal data for the purpose of sending commercial communications by means of a separate document.
10.2. The buyer agrees to the storage of cookies on their computer. If it is possible to make a purchase on the website and fulfil the seller's obligations under the purchase contract without storing cookies on the buyer's computer, the buyer may revoke their consent under the previous sentence at any time.
11. DELIVERY
11.1. Deliveries to the Buyer may be made to the Buyer's email address.
12. FINAL PROVISIONS
12.1. If the relationship established by the purchase agreement contains an international (foreign) element, the parties agree that the relationship shall be governed by Czech law. The choice of law under the previous sentence does not deprive the buyer, who is a consumer, of the protection afforded to them by the provisions of the legal order from which it is not possible to contractually deviate, and which would otherwise apply in the absence of a choice of law pursuant to the provisions of Article 6(1) of Regulation (EC) No 593/2008 of the European Parliament and of the Council of 17 June 2008 on the law applicable to contractual obligations (Rome I).
12.2. If any provision of the Terms and Conditions is or becomes invalid or ineffective, it shall be replaced by a provision whose meaning is as close as possible to the invalid provision. The invalidity or ineffectiveness of one provision shall not affect the validity of the other provisions. Amendments and supplements to the Purchase Agreement or the Terms and Conditions must be made in writing.
12.3. The purchase contract, including the terms and conditions, is archived by the seller in electronic form and is not accessible.
12.4. A sample form for withdrawal from the purchase agreement is attached to the terms and conditions.
12.5. Seller's contact details:
- For customers of the website (e-shop) and for customers of the brick-and-mortar store in Prague: Buka Jewelry, s.r.o., Ke Stírce 338/51, 182 00, Prague 8, email address: eshop@buka.cz, telephone: +420 222 521 250.
In Prague, December 8, 2025

